- Products can be returned within 7 days from the delivery date. The amount will be refunded after checking the condition of the product.
- Service charge 7% will be deducted from the total Amount, if the product is in good condition else based on the damage, deduction percentage will be decided.
Terms & Conditions:
- Robotouch provides warranty for the products used for a domestic purpose or for any manufacturing defect.
- Warranty Period Would be 6 months from the purchase date for the product price ranging from Rs.999/- to Rs.9,999/-, and 12 months for the products which are more than Rs.9,999/-.
- Warranty does not include physical damages like wear and tear, mishandling, misuse, damage due to accident, negligence and other forms of intentional damage.
- The Warranty for the product is not applicable for any faulty electrical systems/supply/maintenance, any voltage disturbances, any unauthorized dealers or technician’s repairs, willful destruction, destruction by fire, collisions, theft, etc
- After sales service available at the doorstep for the products above Rs. 20,000, whereas products below Rs. 20,000 pick-up charges from the customer’s place for service will be borne by the brand and delivery charges must be borne by the customer.
Note: For products purchased using COD payment method, Return policy is not applicable.